At Al Hanouf Shops, we are committed to delivering your orders safely and efficiently to customers all around the world.
Shipping Information
We offer worldwide shipping to all countries.
Processing time: 1–3 business days (excluding weekends and holidays)
Delivery time: 5–14 business days depending on the destination country
Once your order is shipped, you will receive a tracking number via email or WhatsApp
Please note that delivery times may vary due to customs clearance or courier delays, especially for international orders.
Shipping Fees
Shipping costs are calculated at checkout based on your location and order weight. Any applicable customs duties or taxes are the responsibility of the customer and may vary depending on your country’s regulations.
Order Tracking
All orders include tracking. You can track your shipment using the tracking link provided after dispatch.
Returns & Exchanges
We accept returns or exchanges within 7–14 days of receiving your order under the following conditions:
Items must be unused, unworn, and in original condition
Items must include original packaging and tags
Custom-made or sale items may not be eligible for return unless defective
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed back to your original payment method within a few business days.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos so we can resolve the issue quickly.
Contact Us
If you have any questions regarding shipping or returns, please contact us at: LaithGaming0000@gmail.com
Al Hanouf Shops Amman, Jordan, King Faisal Street, opposite the Arab Bank
